Compassionate Support During Natural Disasters

Nippon Life Benefits: Compassionate Support During Natural Disasters

We deeply empathize with the challenges you face during these difficult times. Your safety and well-being is our utmost concern, and we're here to support you every step of the way. When you're ready, we understand the critical importance of your medications and your medical care. Even if your usual healthcare providers are unavailable, we're committed to ensuring you receive the care you need.

Prescription Assistance

• We'll help you replace lost or inaccessible medications through early refills.
• Our dedicated CVS/Caremark team is ready to assist you in obtaining medications at local pharmacies or through mail-order services.
• If you need a new prescription, we'll guide you to nearby urgent care facilities that can assist.
• Members impacted by any of the above issues may reach out to our dedicated prescription customer service team by dialing: 866-644-7527

Finding & Accessing Medical Care

• We'll help locate alternative care options if your regular facilities are closed.
• Urgent care centers, walk-in clinics, and telemedicine services are available to address your health concerns.
• If you have electronic health records, we encourage sharing them with treating physicians.
• We can provide benefit and eligibility information to help doctors treat you effectively, even when displaced.

We're Here for You

Please don't hesitate to reach out to us for any assistance you need during this challenging time. Our compassionate representatives are ready to inform you about policy adjustments and provide personalized support. We're committed to helping you navigate these difficult circumstances with care and understanding.

www.nipponlifebenefits.com

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